General terms and conditions of business

With a purchase, the buyer expressly accepts the general terms and conditions listed here.

  • 1 Scope

consumer i. s.d. GTC are natural persons with whom a business relationship is entered into without a commercial or independent professional activity being attributable to them. Entrepreneur i. s.d. GTC are natural or legal persons or partnerships with legal capacity, with whom a business relationship is entered into, who act in the exercise of a commercial or independent professional activity. customer i s.d. GTC are both consumers and entrepreneurs. Deviating, conflicting or supplementary terms and conditions, even if they are known, are not part of the contract unless their validity is expressly agreed to. The following general terms and conditions (GTC) apply to the sale of goods and the provision of services by: Sciroccolabs.com

  • 2 Conclusion of contract

Contract language is German. The presentation of the products on the website www.sciroccolabs.com does not represent a legally binding offer, but a non-binding online catalogue. By clicking on the "Order" button, you place a binding order for the goods contained in the shopping cart. The confirmation of the receipt of the order takes place immediately after sending by an automated e-mail. The purchase contract is concluded with our order confirmation or delivery of the goods. Alternatively, you can also place an order by telephone or fax.

  • 3 Retention of Title

In the case of contracts with consumers, the seller retains ownership of the goods until the purchase price has been paid in full. In the case of contracts with entrepreneurs, the seller retains ownership of the goods until all claims from an ongoing business relationship have been settled. As long as the purchase price has not yet been paid in full, the customer is obliged a) to treat the goods with care and b) to prevent third parties from accessing the goods, for example in the event of seizure, any damage to the goods or their destruction and/or c ) a change of ownership of the goods as well as a change of residence immediately. The entrepreneur is entitled to resell the goods in the ordinary course of business. He already assigns to the seller all claims in the amount of the invoice amount that accrue to him through the resale to a third party. The seller accepts the assignment. After the assignment, the entrepreneur is entitled to collect the claim. the seller reserves the right to collect the claim himself as soon as the entrepreneur does not properly meet his payment obligations and defaults on payment.

  • 4 Seller's Right of Withdrawal

The seller is entitled to withdraw from the contract and to demand the return of the goods if the customer behaves in breach of contract, in particular if he is in default of payment or if one of the obligations mentioned in Section 2 is violated.



  • 5 Right of Withdrawal

Right of Withdrawal
(A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity)

Cancellation policy:

right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must send us (sciroccolabs.com, email: sciroccolabs@gmail.com) a clear statement (e.g. a letter sent by post, fax or email) of your decision to cancel this to revoke the contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion of revocation:
The right of withdrawal does not apply to long-distance contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.


End of revocation


§ 6 Compensation, Shipping Costs, Fees

The offered purchase price is binding. The purchase price includes the VAT. The customer does not incur any additional costs when ordering by using the means of long-distance communication. The customer will be charged for postage, packaging and shipping. The customer must pay the purchase price in advance or by surname. The invoice amount will be collected immediately. When paying by surname, the consumer incurs additional costs according to the shipping costs table. The seller charges a processing fee of EUR 10.00 for each returned direct debit due to a fault on the part of the customer. Every claim is immediately passed on to a collection agency, which also invoices its work based on the BRAGO (Federal Fees Regulations for Lawyers). The customer only has a right to offset if his counterclaims have been legally established or recognized by the seller.

  • 7 Delivery Time, Passing of Risk

The seller delivers the goods in accordance with the agreement made. If a delivery date has been agreed with the customer, the seller will comply with this date to the best of his ability. The seller is entitled to provide partial services to a reasonable extent and to invoice them. If the seller is temporarily prevented from delivering the object of purchase within the agreed period or from providing the contractually owed service due to operational disruptions, strikes, lockouts, official orders or other cases of force majeure occurring at the seller and/or its suppliers, the deadline is extended this period is about the duration of the disability. In this case, the seller will inform the customer immediately of the hindrance and its expected duration. If the hindrance lasts longer than four weeks, both parties have the right to withdraw from the contract. If the customer is an entrepreneur, the risk of accidental loss and accidental deterioration of the goods passes to the customer when the goods are handed over, in the case of mail-order sales when the goods are delivered to the forwarding agent, carrier or other person or institution responsible for carrying out the shipment above. The handover is the same if the consumer is in default with the acceptance of the sold item.

  • 8 Warranty

Statutory warranty rights apply to all goods from our shop.

The warranty period for all goods delivered by the seller is two years. The customer must notify the seller of any defects in writing immediately after they are discovered, sending a copy of the delivery note or invoice handed over upon delivery to the address specified in Section 1, Item 1. The entrepreneur must notify the seller of obvious defects in writing within a period of two weeks from receipt of the goods, sending a copy of the delivery note or invoice handed over upon delivery. Otherwise the assertion of warranty claims is excluded. Deadline is sufficient for the timely dispatch. The entrepreneur bears the full burden of proof. If the customer is an entrepreneur, the seller initially provides a guarantee for defects in the goods, at his discretion, by rectification or replacement. If the customer is a consumer, he initially has the choice of whether subsequent performance is to be carried out by means of repairs or a replacement delivery. However, the seller is entitled to refuse the type of supplementary performance chosen if this is only possible with disproportionate costs and the other type of supplementary performance remains without significant disadvantages for the consumer. If the supplementary performance fails, the customer can, at his discretion, demand a reduction in payment (reduction) or cancellation of the contract (withdrawal). If the customer withdraws from the contract after the subsequent improvement has failed, he is not entitled to any additional claims for damages due to the defect. If the customer receives defective assembly instructions, the seller is only obliged to deliver assembly instructions that are free of defects, and only if the defect in the assembly instructions prevents proper assembly.

  • 9 Limitations of Liability

The seller is only liable in cases of intent or gross negligence. This does not apply to damage based on injury to life, limb or health or on a culpable violation of essential contractual obligations. The claim for damages for the violation of essential contractual obligations is limited to the foreseeable damage that is typical for the contract in cases of minor violations of obligations. This also applies to slightly negligent breaches of duty by the seller's legal representatives or vicarious agents. Liability under the Product Liability Act and other mandatory liability standards remains unaffected. If the customer chooses compensation after subsequent performance has failed, the goods remain with the customer if this is reasonable for him. Compensation for damages is limited to the difference between the purchase price and the value of the defective item. This does not apply if the seller caused the breach of contract fraudulently.

  • 10 Privacy

The responsible body for data processing is:
Sciroccolabs.com

use

We use the data you provide to fulfill and process your order. Your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods (name, address, possibly telephone number to coordinate delivery dates). In order to process payments, we may pass on your payment details to our house bank.



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information

You have a right to free information about your stored data and, if necessary, a right to correction and blocking of this data. If you have any questions about the collection, processing or use of your personal data, or if you need information, correction or blocking of data, please contact: sciroccolabs@gmail.com or send us your request by post or fax.

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We save the text of the contract and send you the order data and our terms and conditions by email. You can view your past orders in our customer login area.